May 15, 2017

How To Drain & Re-Fill Your Hot Tub

The best time to replace your hot tub water is before the busy season hits. Doing this now will help you get through the next few months without having to drain & fill your hot tub when you want to use it. It’s also a great opportunity to inspect your hot tub and its components for any signs of damage and wear. Making any necessary repairs and doing some preventative maintenance will save you from having to do an emergency repair later!


Here’s a step by step approach for getting your hot tub ready for the busy season.

THE LET GO – Easy as 1, 2, 3

STEP A: Remove & Soak

To remove the MICROFILTER™, twist the trim ring counter clockwise to unlock it and remove along with the floating weir assembly. Lift out the basket, and pull out the MICROFILTER™. Remove debris from the basket and rinse. Soak the MICROFILTER™ in Beachcomber’s FILTER SOAK™ cleaner and when finished, rinse thoroughly with a spray nozzle to remove residue.

FILTER SOAK is an environmentally friendly Ecologo® certified, one-shot, fast acting, alkaline detergent cleaner, which removes organic contaminants and improves the performance of your MICROFILTER™. For best results use in conjunction with a BEACHCOMBER™ Cleaning Canister.

STEP B: Cleanse & Neutralize

Before draining your hot tub, simply add Beachcomber’s PIPE CLEANSE™ to your hot tub water and let the product circulate for at least 12 hours. This product flushes out an amazing amount of biofilm and bather waste from pipes, leaving a cleaner hot tub for a better experience. Test water for any sanitizer level and if present add NEUTRALIZER as directed to allow for environmentally safe dumping of water.


The average BEACHCOMBER HOT TUB can have up to 250’ of plumbing lines. Keep them clean by using PIPE CLEANSE before you drain your hot tub.

PIPE CLEANSE is a very effective pipe cleaner that is formulated to loosen and dislodge biofilm deposits deep in the internal water lines of your hot tub just before draining. For best results, follow directions on the label.

NEUTRALIZER completely neutralizes active chlorine or bromine in hot tub water, making it safe and environmentally friendly to drain. It is concentrated and will instantly neutralize, or reduce your sanitizer level. Always, follow the directions on the label.

STEP C: Drain & Clean

Turn power off at the breaker or power disconnect switch. Locate the black DRAIN & FILL valve, found inside behind the door on a portable LEEP™ model or under the step on the Hybrid3™ Edition. Remove the safety cap from the fitting threaded into the valve.

Attach the female end of your garden hose and place the other end at a level lower than the DRAIN & FILL valve to ensure complete draining.To open, turn the outer part of the DRAIN & FILL valve counterclockwise to open and start the draining. Draining time will vary from model to model. Once the hot tub is drained and empty, disconnect the garden hose and close the valve.

While the water is draining is the perfect opportunity to protect your Beachcomber HEATSHIELD™ with COVER CARE. Prepare exterior cover surface by cleaning dirt and grime off with a mixture of warm water and a very mild detergent, using a soft cloth. Thoroughly rinse and allow to dry. Spray COVER CARE generously over entire exterior cover surface until wet. Wait 30 seconds, then wipe dry and buff with a clean absorbent cloth, removing any excess. Reapply COVER CARE at least once a month to ensure optimal protection.

When water is drained down to the footwell is the ideal time to wipe down the acrylic shell with TUB CLEAN and HOT TUB CHAMOIS™. Rinse well with fresh water making sure the DRAIN & FILL valve of the hot tub is still open so that residue drains out. This helps to rid the hot tub of any contaminants that have ended up in the low lying plumbing lines.

COVER CARE is a concentrated, EcoLogo® certified, liquid revitalizer and UV protectant that is ideal for all types of hot tub covers, as well as vinyl products around the home, including patio furniture and vinyl on vehicles.

TUB CLEAN is a fast acting, EcoLogo® certified, non-abrasive biodegradable surface cleaner for the removal of scum lines and grease build-up on hot tub surfaces as well as many other sensitive home and auto applications.

HOT TUB CHAMOIS™ is the fastest, safest way to a streak free clean hot tub. This super absorbent, non-abrasive, ultra soft cleaning tool will make your hot tub shine like new.

THE GET GO – Easy as 1, 2, 3

STEP 1: Fill & Eliminate

Close the DRAIN & FILL valve. Using the FRESH FILL™ pre-filter attached to your garden hose start filling up the hot tub. Once hot tub water is up past the skimmer, you are now safe to turn on the power.

After the hot tub is circulating with all bubbles out of the lines, add ELIMINATE™ to protect your hot tub from corrosion.

FRESH FILL™ hot tub pre-filter easily connects to your garden hose and works with all hot tubs. It utilises food grade activated carbon and proprietary filtration media for the removal of metals, volatile organic compounds and suspended solids before they reach your hot tub.

ELIMINATE™ is a liquid concentrate formulated to prevent and inhibit corrosion on hot tub surfaces, fixtures, and equipment. Add an entire 500 mL bottle at every hot tub start-up.

STEP 2: Accessorize & Heat

This is the perfect time to replace your hot tub accessories such as FILTER SAVERS and HYDRO MOP and turn up the heat so you and your family can be soaking away blissfully in a few short hours.

HYDROMOP™ absorbs unwanted oils and residue from your hot tub water to ensure the optimal water clarity and keep water lines clean.

FILTER SAVERS™ are made from a fine nylon material which traps leaves and debris which reduces maintenance and extends the life of your MICROFILTER™.

STEP 3: Test & Balance

Nothing is more important than testing your hot tub water and ensuring everything is perfectly balanced for bather comfort and water care product efficiency.

TEST STRIPS  are the fastest and easiest way to test your hot tub. You should test at least 2 times per week and after each use.

RESIST™ helps water to resist changes in pH, and increases the total alkalinity of hot tub water to prevent pH fluctuations. Maintain a proper Total Alkalinity (TA) level of 100 – 120 ppm

PROTECT™ helps protect hot tub equipment and parts from etching by increasing the calcium level of hot tub water. Maintain a proper calcium hardness (CH) level of 150 – 200 ppm

pH PLUS effective for minor pH increases of hot tub water to prevent corrosion and eye/skin irritation and increase sanitizer efficiency. Before adjusting pH, ensure your Total Alkalinity is balanced. Maintain a proper (pH) level of 7.2 – 7.8

pH MINUS effective for minor pH decreases of hot tub water to prevent scaling, cloudy water and eye/skin irritation and increases sanitizer efficiency. Before adjusting pH, ensure your Total Alkalinity is balanced. Maintain a proper (pH) level of 7.2 – 7.8


Where to get everything you need? Beachcomber’s DRAIN & FILL TOTE has absolutely everything you need to drain and re-fill your hot tub in style! 



Drain & Fill

16 thoughts on “How To Drain & Re-Fill Your Hot Tub

  1. Robert Proulx says:

    I ended up with a product to clean the scumb line on the tub from a local supplier. I do not particulary like the product and want to know what is the best and easiest way to wipe down the tub interior that will also not affect the new water that will be refilled. This job is usually tedious and would like to have a simpler way to wipe it all down and remove and scumb lines.

    1. Hi Robert,

      The best product for cleaning up scum lines is Tub Clean. It will clean all of the scum lines, and it won’t effect the water that is refilled.

      Thank you,

      Beachcomber Care

  2. Gordon Keith says:

    We own a 300 HotTub. Last fall I emptied and cleaned the hot tub, removed the filter and closed and locked the cover. The motor connections were opened and the pipes blown out, including all the pipes in the motor unit.
    Over the winter some maple keys appear to have made their way into the pipes feeding the Hush pump. I flushed the pipes from the filter to the motor connection and I flushed the hush pump pipes (Both ways).
    I then refilled the HotTub and started it. It appeared to run normally and the heater came on. About an hour later it started showing Dr (Dry heater), then shut down. I suspect that I have not got all the debris out.
    Do you have a suggestion on what to do next?

    1. Hi Gordon,

      I would suggest getting the tub inspected before taking anymore steps. Although I would suspect that some debris is still blocking the pipes, there could be other problems.

      Thank you for reaching out.

      The Beachcomber Team

  3. Hi Owen,

    Are you trying to drain the hot tub? The drain actually is managed through the management system under the step.

    Let us know, we’re always happy to help.

    The Beachcomber Team

  4. John says:

    I have a Beachcomber 360. I just had it installed in December. I have opened the black drain valve and attached a garden hose – water ls just trickling out? at this rate it will take days to drain…. Any suggestions?

    1. Hi John,

      It sounds like your valve is either plugged or damaged in someway. I would suggest giving our technical department a call at 1-800-663-6557.

      They’ll be able to talk you through some troubleshooting options over the phone, then if need be setup a technician appointment.

      Thank you very much,

      The Beachcomber Team

    2. Dave Hariniuk says:

      We use a submersible pump.
      The tub drains in about 20 minutes this way. Then you only have to drain the little bit left in the footwell with the floor drain.

  5. Sherilyn Duteau says:

    We have the small Leep 321 circular tub, that you just plug in..
    We have followed directions for winterizing…but I can still see a small
    Amount of water when I look down where the big filter has been removed..
    We cannot seem to get anymore water out..
    We live in the Okanagan and it normally does not freeze very we n Ed to
    Worry about this small amount of water.?

    1. Hi Sherilyn,

      You don’t have to worry about this small amount of water. However, if you’d like to get rid of it, I would suggest using a sponge.

      Thank you very much,

      The Beachcomber Team

  6. Robert says:

    The article references Deep Clean 5, yet there is no product listed in the Beachcomber store. Is Micro-cleanse the replacement for Deep Clean 5???

    1. Hi Robert,

      Yes, that’s correct. Microcleanse is the replacement for Deep Clean 5.

      These are very similar products, except Microcleanse is environmentally friendly and more effective.

      Thank you very much,

      The Beachcomber Team

  7. Patrick says:

    What chemicals do I need to add once tub is re-filled?

    1. Hi Patrick,

      Which water care program are you on? Do you use chlorine or bromine?

      Thank you,

      The Beachcomber Team

  8. Murray says:

    Hello. I am new to hottubs and recently purchased a house with a 550X pre-installed. I am finding that the water level drops significantly over the period of 5-7 days. I see no noticeable water around the base of the hottub (I might add, the deck has been built around the hottub and is difficult to access). What would be the best way for me to tackle this issue?

    Also, I am from northern Alberta (Canada) and the ‘warm weather’ season is short and concerned with Winter well on it’s way to start “opening things up”.

    I am unaware of what the Sellers of the house have in terms of maintenance, what would be the best suggestion in my case?

    Thank you

    1. Hi Murray,

      With this much water loss, I would hazard to guess that there’s a leak. In these cases, I would say have a tech come look at it ASAP.

      As you mentioned, with winter coming freezing is going to be a large issue. To prevent any further damage as winter comes, I would drain the tub completely after you know what the issue is, or if you don’t want to have a tech look at it until spring, drain it fully now.

      Thank you very much,

      The Beachcomber Team

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