We understand that buying a hot tub is a major purchase. To help provide our customers with an increased peace of mind, we created our Protection Guarantee. Unlike typical limited spa industry warranties that often protect the manufacturer instead of the customer, our Guarantee was built for you. It provides real protection against flaws and defects in the material.
Looking after our customers before, during, and after they purchase a tub is an important part of our business. It’s a major part of what separates us from our competition.
How Our Hot Tub Guarantee Is Different:
Structure for Life
Beachcomber is proud to guarantee that your hot tub will have a leak free Structural Laminated Fiberglass Composition. This protects you against leaks that occur because of a fault with the fiberglass composition of the tub.
5 Year Acrylic Guarantee
For 5 years from the time your hot tub is delivered, Beachcomber guarantees that the hot tub acrylic finish will be free of defects.
2 Year Component Guarantee
Beachcomber guarantees many of the factory installed components for 2 years (for a full list of parts check out our Guarantee here). If you should have any problems with these parts we will supply the materials and technical labor for the repair.
Owner Transfer Option
The remaining portion of your Guarantee is transferable to a new owner once in the life of the hot tub. The guarantee becomes active as soon as the new owner contacts Beachcomber for the customer-paid installation inspection.