Since 1978, Beachcomber has been dedicated to combining innovative technology with top quality customer service. Whether you’re a first-time Beachcomber owner or a long-time Beachcomber lover, we want your experience with us to be relaxing and enjoyable. That’s why we have put together some popular questions on maintaining your hot tub.
Q: Where do I drain my hot tub water?
A: Your hot tub water can be drained directly into your backyard, however you need to neutralize the active sanitizer in the water prior to draining. Beachcomber’s Water Care Product “NeutrAll” is what we suggest you use to get the water ready for draining. Simply follow the directions on the label of the bottle and add directly to the water. Let the product circulate for an hour to ensure all active sanitizer is neutralized, then drain away!
Q: How often should I clean/change my Microfilter?
A: Your Microfilter should be rinsed at least once a week, and depending on how often you use your hot tub and how many people are using it, you may want to rinse it more often than that.
Your Microfilter will last from two to four years. We recommend having a spare on hand, just so that when one is in use, the other can be available as a replacement.
Q: How do I clean the internal plumbing?
A: Regular shocking and simple maintenance of your hot tub to keep water clean will help to keep internal plumbing clean. However, if the hot tub is under heavy use, super chlorination is a great way to get rid of biofilm in the pipes.
Beachcomber’s product called Deep Clean 5 is an effective internal pipe cleaner. We recommend draining your tub and cleaning its plumbing about every three months under normal use.
Q: How do I prepare my hot tub for the cold weather?
A: There is no need to prepare your hot tub for winter. Our hot tubs are designed to run in any weather, in all seasons. With 3 wall insulation system in LEEP, and the 4 wall insulation system in Hybrid3, you get the very best in energy efficiency and protection from the cold.
If you are going away for an extended period, it’s a good idea to leave your hot tub running and heated while you are away. This will simply prevent potential freezing. In areas where you receive a lot of snowfall, having a sheet of plywood to cover the hot tub can help to distribute the weight on the cover.
Q: How do I get rid of cloudy water?
A: Cloudy water happens in a hot tub if there has been heavy usage, or if the hot tub has been left for extended periods without shocking. If your hot tub water is cloudy, try rinsing the Microfilter and adding our product Pure Blue, then wait about an hour. Once you have done this, shock the water with the sanitizer you are using and leave the cover half open for about a half hour.
If cloudy water persists, you may need to drain your hot tub. If you are ensure or have any more questions about cloudy water, call one of Beachcomber’s Development Centers to talk to a Beachcomber Care person, or call your local Beachcomber Store for help.
If you have any other questions, please contact Beachcomber Care at 1-800-663-6557 or firstname.lastname@example.org.