August 4, 2016

Beachcomber Error Codes – Sensors and Flow Problems

If you’re experiencing problems with your Beachcomber hot tub, it’s important that you check the tub control panel for any error messages. These messages will help guide you when trying to troubleshoot your own hot tub or explain the issue to a certified technician.

Here are some examples of error messages and the subsequent actions required:

 

Message Meaning Action Required
SY or STBY Hot tub is in Standby mode. Make sure the microfilter is back in place before pressing any button to remove from Standby mode.
SnA or SA Hot tub is shut down. The sensor that is plugged into the sensor “A” jack is not working. If the problem persists, contact your store. (May appear temporarily appear in an overheat situation and disappear when heater cools.)
Snb or Sb Hot tub is shut down. The sensor that is plugged into the sensor “B” jack is not working. If the problem persists, contact your store for service.
SnS or Sn Sensors are out of balance. If this is alternating with the temperature, it may just be a temporary condition. If the display shows only this message (periodically blinking), The hot tub is shut down. If problem persists, contact your store for service. Follow action required for “SnA”.
LF Persistent low flow problems. (Display on the fifth

occurrence of the “HFL” message within 24 hours.

Heater is shut down, but the other hot tub functions continue to operate normally.

Follow action required for the “HFL” message. Heating capacity of the hot tub will not reset automatically; you may press any button to reset.
HFL or HL A substantial difference between the temperature sensors was detected. This could indicate a flow problem. Check water level in hot tub. Refill if necessary. If the water level is okay, make sure the pumps have been primed. If problem persists try these solutions:

 

Microfilter is dirty: Turn power to tub off at GFCI or power disconnect, remove Microfilter and clean or replace.

 

Air lock in system: Locate air bleed thumb screws and open partially to release air in piping.

 

Debris in Hush Pump: Call your store for service or shut down system, close all knife valves and remove face plate from Hush Pump to remove debris.

 

Circulation pump failed or frozen: If freezing suspected, place trouble light or space heater around equipment to thaw out pump and external piping and call your store for service.

dr Possible inadequate water flow detected in

heater after the 3rd occurrence of dr.

Check that all knife valves are open then, check water level in hot tub. Refill if necessary. If the water level is okay, make sure the pumps have been primed. Press any button to reset.
drY or dY Confirmed inadequate water flow detected after 7 second heater tests. Use same action as DR. Make sure circulation pump is running. If circulating pump is not running call your store for service.
Pr When your hot tub is first actuated, it will go into priming mode. The Priming Mode will last up to 4 minutes and then the hot tub will begin to heat and maintain water temperature in Standard Mode.

 


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Beachcomber Hot Tubs Life

Beachcomber Hot Tubs has been leading the world in manufacturing quality hot tubs since 1978, and we are devoted to contemporary industrial design in every form, from the simple functional features, to making the most energy efficient hot tubs in the world. Our Beachcomber website is a changing environment at the center of our industry, focused on keeping prospective buyers informed of our contemporary culture. This website will demonstrate the integrity of our creativity found in every form of the Beachcomber design process, and its importance.

Keith and Judy Scott Founders